Quality Enhancement in Technology Management: An Empirical study

Shenoy, Soujanya S and Rodrigues, Lewlyn L R (2005) Quality Enhancement in Technology Management: An Empirical study. In: Proceeding of National Conference on Quality in service sector and managerial challenges, 21st & 22nd May, 2005, MIM Manipal. (Submitted)

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This paper attempts to benchmark the Technology Management (TM) practices in engineering institutions against that in the industry, and thereupon, draw inferences for recommending suggestions for quality enhancement. Benchmarking is done based on five key dimensions of Gregory’s Process Based Model of TM. These dimensions are the determinants for success of TM. Indian higher educational institutes are facing challenges more than ever before, in this WTO & GATS regime. There has already been a quantitative growth to meet this challenge during the turn of the millennium, but qualitative changes are not yet implemented successfully. This paper is an attempt to give a new dimension to the qualitative initiatives in education through effective TM. The research methodology is basically an empirical study, involving 196 teaching faculty from three different models of engineering institutes and 31 professionals from a leading printing industry of the country. Statistical tools such as mean, standard deviation,reliability analysis, etc. have been used to analyze the data. Based on the study results,inferences are drawn, and suggestions are made accordingly.

Item Type: Conference or Workshop Item (Paper)
Subjects: Engineering > MIT Manipal > Humanities and Management
Engineering > MIT Manipal > Printing and Media
Depositing User: MIT Library
Date Deposited: 08 Aug 2011 05:11
Last Modified: 08 Aug 2011 05:11
URI: http://eprints.manipal.edu/id/eprint/1122

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