Organizational Role Stress among Managers in the Indian Hospitality Industry

Patwardhan , Vidya and Mayya, Suresh and Joshi , H G (2014) Organizational Role Stress among Managers in the Indian Hospitality Industry. In: Global conference on service management. AURO University, Surat, pp. 47-50. ISBN 9788192818924

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Although men and women experience stress as a result of their managerial positions, there are some stressors that are unique to women in management positions (Suraj, 2005). Exploration of women’s perceived role related stress factors would therefore seem to be valuable. The exploration is emphasized by attempt to understand the degree to which male and female managers in Indian hotel companies experience role stress. This paper investigates the intensity of ORS among men and women managers. Organizational role stress scale is used on a sample of 45 women managers of 5 star luxury and 5 star hotels to explore the level of role stress. The same scale was administered to the 32 male managers in order to compare their stress levels. The other variables like experience, length of service and managerial level were also taken into consideration in order to determine potentially related matters. The data was analysed using both descriptive statistics and ANOVA. The findings show that role stress was experienced at moderate to high levels among both men and women managers and the major stressors were inter role distance and role Erosion. The study findings may be useful for HR professionals to evaluate the organizational causes of stress at different levels and develop strategies to reduce stress.

Item Type: Book Section
Uncontrolled Keywords: Women Managers, Role Stress, Indian Hospitality Industry
Subjects: Hotel Management > WGSHA Manipal
Depositing User: WGSHA EPrints Administrator
Date Deposited: 16 Apr 2014 10:29
Last Modified: 16 Apr 2014 10:29

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