Workplace based Learning and Career Advancement: Viewpoints of Women in Service Organizations in India

Patwardhan , Vidya and Mayya, Suresh and Joshi, H G (2014) Workplace based Learning and Career Advancement: Viewpoints of Women in Service Organizations in India. In: Let's learn. Bloomsbury, New Delhi, pp. 417-433. ISBN 9789384052225

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Women in service organizations work in complex, changing and challenging environments that require continuous learning to succeed and grow. The learning needs and strategies change over the course of their professional career and becomes the base for further development. They have to be self-directed, active learners who initiate conversations and collaborations and learn through their work. In various pieces of existing literature that examine the professional advancement of women in leadership, useful strategies for career development have been found to be (a) Self-directed learning, (b) Career related continuous learning (c) Internal Networking, (d) Formal Mentoring, and (e) Career Tracking (Jackson, 2001; Schneer & Reitman, 2002; Zane, 2002, Liddell, 2007; Rowold, 2008). The Confederation of Indian Industry released a report indicating that women comprise only 16 per cent of junior managers, four per cent of middle and senior managers and a mere one per cent of organizational leaders(Centre for Social Research, 2013) in the organized sector in India. It is an indication that Indian organizations need to pay attention towards the specific career needs of women by breaking the glass ceiling. According to Burke (2002), there is a need to document efforts by organizations to develop women managers and professionals because educated and talented women are going to become a competitive resource for companies in the coming years. The important research questions that need to be answered are; Which of the learning strategies most positively affect the career advancement of women? Are the Indian organizations providing an opportunity to use a variety of learning resources (formal and informal) that have been found to be critical for women’s advancement to management positions? The present study focuses on the perspectives of 60 women professionals from Information Technology and hospitality organizations on the nature and extent of work place based learning mechanisms to support their career advancement needs. The participants were a convenience sampling of women in managerial positions in these organizations. The research que stions revolved around essentials of formal and informal learning opportunities required to develop knowledge, skills and attitudes to perform and to progress successfully in their positions. The first section of the questionnaire consisted of demographic questions to get the background information about the participants. The second section of the questionnaire consisted of 20 questions on five learning related strategies namely, 1.Self-directed learning; 2. Career related continuous learning; 3. Formal mentoring; 4. Internal and external networking; 5. Career tracking. The researcher selected these variables because they were the most frequent conclusions in existing literature about learning and career advancement of women in general. The data were collected through online survey using Google docs and analysed through SPSS version 16.0. Regression analysis was used to explore the correlations between the learning strategies and women’s career advancement into higher levels. In addition to this a descriptive analysis of independent variables was completed including means, SDs and range of scores for both discrete and continuous variables. The data analysis yielded important information about their views on the impact of work place learning and promotional opportunities in service organizations in India. Implications and limitations of this study along with areas for future research are discussed.

Item Type: Book Section
Uncontrolled Keywords: Learning, Career Advancement, Women, Service Organizations, India
Subjects: Hotel Management > WGSHA Manipal
Depositing User: WGSHA EPrints Administrator
Date Deposited: 16 Apr 2014 10:36
Last Modified: 16 Apr 2014 10:36

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