The Healthscape as an Antecedent to Service Quality and Behavioral Intentions.

Pai, Yogesh P and Chary, Satyanarayana T (2015) The Healthscape as an Antecedent to Service Quality and Behavioral Intentions. In: The Healthscape as an Antecedent to Service Quality and Behavioral Intentions. Conference Proceedings at International Conference on Technology and Business Management, March 23-25, Dubai,.

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Abstract

The demand for healthcare is increasing and thus service quality in a healthcare setting is being measured. This paper presents the relationship of healthscape on service quality and behavioral intentions using PLS-SEM.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Behavioural intention; healthscape; servicescape; Service quality; teaching
Subjects: Management > MIM Manipal
Depositing User: MIM User
Date Deposited: 31 Mar 2016 11:21
Last Modified: 31 Mar 2016 11:21
URI: http://eprints.manipal.edu/id/eprint/145709

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