Prakash, Ashish Viswanath and Muhammed, Faizaan Sheikh (2016) SERVICE QUALITY IN HIGHER EDUCATION: AN ANTECEDENT TO SATISFACTION AND BEHAVIORAL INTENTIONS. International Journal of Management and Applied Science, 2 (5). pp. 73-79. ISSN 2394-7926
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Abstract
The purpose of the current study is to empirically examine the critical service quality dimensions that contributes to student satisfaction in higher education and to analyze whether satisfaction with service delivery leads to behavioral intentions
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Service quality, Higher education, Satisfaction, Behavioral intentions, Structural Equations Modelli |
| Subjects: | Management > MIM Manipal |
| Depositing User: | MIM User |
| Date Deposited: | 07 Jul 2016 14:54 |
| Last Modified: | 07 Jul 2016 14:54 |
| URI: | http://eprints.manipal.edu/id/eprint/146518 |
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