Role of organizational citizenship behaviour in knowledge management: a system dynamics approach

Rodrigues, Lewlyn L R and Hussain, Anisa and Mathew, Asish O (2016) Role of organizational citizenship behaviour in knowledge management: a system dynamics approach. In: International COonference on Business Economics Social Science & Humanities, Novemebr 07-08 2016, Bali, Indinesia.

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Abstract

The purpose of this research is to analyze the constructs of organizational citizenship behavior (OCB), performance (PERF), total quality management (TQM) and knowledge management (KM) using systems approach, in the context of service organizations

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Organizational Citizenship Behavior, Performance, Total Quality Management, Knowledge Management, Sy
Subjects: Engineering > MIT Manipal > Humanities and Management
Depositing User: MIT Library
Date Deposited: 19 Nov 2016 11:32
Last Modified: 19 Nov 2016 11:32
URI: http://eprints.manipal.edu/id/eprint/147531

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