Critical success factors for implementing total quality management in indian construction industry

Kudva, Laxman P and Nayak, Avinash and Sughandini, H K (2016) Critical success factors for implementing total quality management in indian construction industry. In: ConCEPT, 26/08/2016, A C SEMINAR HALL.

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Abstract

The main purpose of the paper is to identify the various factors that affects quality and to determine most critical and important quality factors that affects the implementation of total quality management in the construction industry in India. The method used in the paper is quantitative approach. The survey is conducted with the sample size of 44 respondents and the questionnaire is distributed to industrial experts with minimum 5 year experience. The detailed questionnaire is divided into three phase’s namely (i) planning phase (ii) implementation phase and (iii) improvement phase. The questionnaire mainly includes 38 quality related questions to examine and to determine the most critical factors that affects the implementation of total quality management. The analysis is made by statistical package for social science (SPSS) software to determine the success factors.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Total Quality management, Critical success factor
Subjects: Engineering > MIT Manipal > Civil Engineering
Depositing User: MIT Library
Date Deposited: 19 Jan 2017 12:55
Last Modified: 19 Jan 2017 12:55
URI: http://eprints.manipal.edu/id/eprint/148155

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