Items where Author is "Varambally , K V M"
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Rodrigues, Lewlyn L R and Gopalkrishna , B and Varambally , K V M (2009) Service Quality and Customer Satisfaction: A Case Study in General Insurance using Customized SERVPERF Instrument. Vignana Jyothi Journal of Managernent , 1 (1). pp. 63-71.

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